Update on System Outage

Update on Last Week's System Outage
Posted on 06/02/2021
Update on the system outage

Clover Park School District is continuing its ongoing investigation into last week’s system outage. Schools continue to operate on regular schedule. We are aware of an online posting referencing school district data. We are working with third-party specialists to investigate the full nature and scope of this event. If we determine that the event impacted personal information, we will move as quickly as possible to notify individuals. Protecting the privacy of our students, staff, and faculty and ensuring the security of information stored on our systems are among our highest priorities. We will keep you informed of updates.

Below are some frequently asked questions:

What happened?

CPSD recently began experiencing technical difficulties, resulting in a disruption to certain computer systems. We are working diligently with third-party cybersecurity specialists to assist our internal team to in their investigation.

What caused the event?

The district is working with third-party cybersecurity specialists to investigate the root cause of this system outage and will provide more information as our investigation continues.

How have you responded?

Since the event was discovered, we have been working with third-party cybersecurity specialists to assist our internal team to in their investigation. We will also be notifying federal authorities of this system outage.

When will you know more information?

We are actively investigating the full nature and scope of this system outage. As we learn more, and if we discover important information relevant to your situation, we will continue to provide updates. We appreciate your patience as we work to understand this incident and take all steps necessary to respond.

Are you working with law enforcement?

We will be notifying federal authorities of this system outage. We will respond to and cooperate with any investigation that may be launched, and we will comply with any requests from law enforcement authorities.

Is my information affected or taken?

Protecting the privacy of our students, staff, and faculty and ensuring the security of information stored on our systems are among our highest priorities. We have an active and vigorous investigation into the nature and scope of this system outage. If we determine that the system outage impacted you or your personal information, we will move as quickly as possible to notify you of the same.

Was any student information/data affected?

Our investigation into this incident is ongoing. We want to assure you that the privacy and security of our students’ information is one of our top priorities. If we determine personal information was impacted as a result of this event, we will notify affected parties pursuant to applicable law. We will provide additional information as it becomes available.

Will you provide us with updates?

We appreciate your patience and cooperation during this time. We will continue to provide updates as we learn more. 

Website by SchoolMessenger Presence. © 2021 Intrado Corporation. All rights reserved.